For doctors, pharmacies and insurers

Patients already keep their medicines, supply counts and doses in My Medicine Cabinet. That record is exactly what the practice, the pharmacy and the insurer each lack β€” and each of them pays today for not having it. This page sets out the case, and how it is priced.

Doctors and practices

The problem they pay for today: Refill requests arrive one medicine at a time, by phone, fax and e-mail, and nobody in the practice can tell whether the patient actually took the last course before the next one is signed.

  • One grouped refill request instead of six phone calls

    Patients send a single, complete request covering every medicine that is running low, with quantities, days of supply left and the order-by date already calculated. Practice staff sign one item rather than fielding repeat calls across the week.

  • A pre-consultation summary that is ready to read

    Before the appointment the patient e-mails a one-page record: 7-day and 30-day adherence, per-medicine counts, current supply, allergies, conditions and emergency contact. The consultation starts from facts instead of recall.

  • Interaction findings reach you before the harm does

    Whenever a moderate or higher interaction is detected, the app asks the patient there and then whether to notify their doctor, and sends the finding with its severity and source citation.

  • Complex regimens are followed as written

    Tapering and dermatology plans β€” twice daily for 14 days, then every two days, then twice weekly β€” are turned into dated steps on the patient's own calendar, which is where adherence to specialist plans is usually lost.

  • Fewer avoidable contacts per patient per year

    Repeat-prescription handling, 'have I run out?' calls and duplicate-therapy corrections are the practice's highest-volume, lowest-value admin. Each one removed is staff time returned to clinical work.

How it is priced

  • Professional β€” per clinician seat

    A monthly fee per prescriber or practice-staff seat with access to the professional console, grouped refill inbox and patient reports.

  • Plus a per-patient tier

    A small monthly amount per actively managed patient, banded (for example 1–50, 51–200, 201+) so the price per patient falls as the panel grows. Patients themselves are never billed; their Basic and Plus levels are free.

Pharmacies

The problem they pay for today: Pick-ups are unpredictable, prescriptions arrive incomplete, and stock is either sitting on the shelf or missing on the day the patient walks in.

  • Demand you can see coming

    Every patient in the app has a calculated run-out date and order-by date. Aggregated across your patients, that is a forward view of what will be collected next week β€” the basis for ordering and for staffing the counter.

  • Pre-validated requests, fewer clarification calls

    Requests arrive with medicine, strength, form, quantity and the prescriber already attached, so the pharmacy chases the practice less often.

  • Synchronised batch fills

    The app proposes one shared fill length and one order-by date across a patient's whole cabinet, converting several small visits into one predictable dispensing event.

  • A reason for the patient to come back to you

    The patient chooses a primary pharmacy in the app β€” including official German pharmacy lookup β€” and their requests, receipts and pick-ups stay attached to it.

  • Adherence support without extra staff

    Reminders, check-ins and interaction warnings run automatically, which is the service element pharmacies are increasingly expected to provide but rarely resourced for.

How it is priced

  • Per location, banded by prescription volume

    A flat monthly fee per branch, tiered on monthly dispensing volume. Predictable for the owner and easy to compare against one avoided clarification call per day.

  • Chains: per-location price with a group console

    Multi-branch groups pay a reduced per-location rate plus a group licence for the cross-branch forecasting view.

  • Not per transaction

    Per-request pricing punishes exactly the behaviour that makes the product valuable. Keep it flat so the pharmacy pushes adoption instead of rationing it.

Health insurers

The problem they pay for today: Non-adherence is invisible until it shows up as a hospital claim. Claims data proves a medicine was dispensed β€” never that it was taken.

  • Measured adherence, not dispensing proxies

    Day-level, per-medicine records of doses taken and skipped, reported by the member themselves. It is the missing half of the picture that pharmacy claims alone cannot give you.

  • Early warning on the expensive cohorts

    Members whose adherence drops on chronic therapy can be identified in weeks rather than at the next claim, when an intervention still costs a phone call instead of an admission.

  • Cleaner reimbursement

    Members log pharmacy receipts with amounts, currency and the medicine, and submit complete claims. Fewer incomplete submissions, less back-and-forth per claim.

  • A duplicate-therapy and interaction safety net

    Interaction checks across everything a member actually takes β€” including medicines prescribed by different specialists β€” catch combinations that no single prescriber sees.

  • Evidence for prevention programmes

    Aggregated, de-identified adherence trends give a measurable outcome for medication-safety and chronic-care programmes that are otherwise reported on activity alone.

How it is priced

  • PMPM on the enrolled cohort

    A per-member-per-month fee for members enrolled in the programme β€” not the whole book β€” so the insurer scales spend with the cohort they choose to target.

  • Tiered by cohort size

    PMPM steps down as enrolled volume rises, with an annual minimum that covers onboarding and integration.

  • Optional outcome component

    Part of the fee at risk against an agreed adherence uplift on the cohort. It shortens procurement, because the insurer's downside is capped.

Patients never pay

Both patient levels, Basic and Plus, are free. Professional revenue depends on patients being in the app, so the patient side carries no price at all β€” revenue comes from the Professional and Enterprise levels bought by practices, pharmacies and insurers.

  • Basic β€” free for patients

    Medicines, pill box, reminders and interaction warnings at no cost. This is the adoption engine, so it is never crippled.

  • Plus β€” free for patients

    Also at no cost: reports by e-mail, prescription and plan scanning, pharmacy costs and insurance claims, interaction graph.

Caregiver and professional organisations are billed on two axes β€” seats and actively managed patients β€” because a home-care service with four staff and 200 patients is a very different customer from a practice with twelve prescribers and 60 managed patients, and one axis alone misprices both.

Talk to us about a pilot

Practices, pharmacies and insurers start with a small cohort so the numbers are yours, not ours.